Dear Consumer,

Related to issuance of the Regulation of the Financial Services Authority of the Republic of Indonesia Number 61/POJK.07/2020 concerning Alternative Institutions for Financial Services Disputes.

We hereby inform you that effective as of January 1, 2021, the Settlement of Disputes in the Financial Services Sector out of court is carried out by the Alternative Financial Services Sector Dispute Settlement Institution (LAPS-SJK).

Regulations regarding SJK LAPS (*POJK 61/2020 can be seen at the following link: https://bit.ly/POJK61

SJK LAPS can be contacted at:

Wisma Mulia 2, 16th Floor Jl Gatot Subroto No.42, Kuningan Barat, Mampang Prapatan, South Jakarta 12710

Tel 021-29600292, 087876348808, 081908441216

Email : [email protected] or [email protected]